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FAQs 2017-06-06T14:06:46+00:00

FREQUENTLY ASKED QUESTIONS

We’ve thought of all the questions our customers ask us regularly and compiled a list below to save you time. If you can’t quite find the answer you are looking for, just give us a call!

We have two prices for our Open Jump sessions; on and off peak. Our peak price is £10 per hour and our off peak price is £8.

We are located at Unit D, Telford Retail Park, 12 Carsegate Road, Inverness. Our postcode is IV38LL. Just opposite Farm Foods.

With our Open Jump sessions, you get access to the whole park! This includes access to our dodgeball court, basketball hoops, 3 lane foam pit, the performance walls and our main court area for a full hour!

We recommend booking in advance and completing your disclaimer in advance to ensure your visit goes as smoothly as possible. We do accept walk-in bookings provided there are jump slots available.

Mon: 9:30am – 8pm
Tues: 9:30am – 8pm
Wed: 9:30am – 8pm
Thurs: 9:30am – 8pm
Fri: 9:30am – 9pm
Sat: 9:30am – 9pm
Sun: 9:30am – 6pm

Every now and then we may have an exciting private event, so keep an eye on our Facebook page for the latest!

Socks must be worn in our park. Our special grip socks are also available to purchase in the park.

We allow ages 6 years old and above on the trampolines during our Open Jump Sessions in the interest of safety. For the little ones, we host dedicated Toddler Sessions on every day of the week, check our toddler timetable for details.

We have no height restriction however there is a weight limit of 16 stone/101kgs.

We do sell gift vouchers! Please ask at the front desk when you visit.

If you have any special requirements please email bookings@infinityinverness.co.uk and we’ll do our best to cater to your needs.

We do indeed – please email bookings@infinityinverness.co.uk with your ideal date and approximate numbers and we will offer you the best price we can.

Exclusivity deals are available for whole park hire for special events. Our bookings team will be happy to talk you through our package bookings@infinityinverness.co.uk.

Bookings are nonrefundable. If there has been a mistake made while making your booking or something unavoidable has come up please let us know right away and we will do our best to re-book you at a more suitable time (spaces permitted).

Off-peak times – Monday – Thursday and Friday until 1pm during term time

Peak times – Fridays after 1pm Saturday and Sunday & School/Bank Holidays

Wear anything you feel comfortable jumping in. We recommend loose fitting clothing. Get ready to get sweaty!

Party packages are coming soon. If you would like to celebrate at Infinity, please email bookings@infinityinverness.co.uk and we’ll reserve a table or small area for you!